Privacy Policy
Effective Date
27 May 2025
Company Name
Kibō Wine Co
Website
We at Kibō Wine Co value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website, make a purchase, or interact with us online. This policy complies with Singapore's Personal Data Protection Act 2012 (PDPA).
1. Collection of Personal Data
We collect personal data when you:
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Register for an account
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Make a purchase on our website
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Subscribe to our newsletter or marketing campaigns
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Interact with our customer support or live chat
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Participate in promotions, contests, or surveys
Types of data we collect include:
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Full name
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Date of birth (for age verification)
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Email address
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Contact number
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Delivery and billing address
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Payment details (processed securely via third-party gateways)
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IP address, device/browser type, and activity logs (via cookies)
2. Purpose of Data Collection
We use your personal data to:
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Process and fulfill your online orders
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Verify age for compliance with legal alcohol sales
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Communicate regarding your orders and delivery
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Respond to queries and support requests
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Send promotional content (with your consent)
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Improve website functionality and customer experience
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Detect and prevent fraud or unauthorized activity
3. Use of Cookies and Tracking Tools
We use cookies and similar technologies to:
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Remember your preferences and cart contents
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Analyze web traffic and usage
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Offer personalized recommendations and ads
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
4. Disclosure of Personal Data
We may disclose your data to:
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Logistics partners (for order delivery)
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Payment processors (for secure transaction handling)
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Marketing and analytics providers (to improve site experience)
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Regulatory authorities when required by law
We do not sell or rent your data to third parties.
5. Data Protection Measures
We implement reasonable security safeguards such as:
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SSL encryption for website and checkout
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Secure third-party payment processing
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Limited access to personal data by authorized staff
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Regular security reviews and updates
6. Retention of Data
We retain your data only as long as:
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It is necessary for business or legal purposes
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You maintain an active account with us
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Required by Singapore law (e.g., tax records)
After that, we securely delete or anonymize your data.
7. Access, Correction, and Withdrawal
You may:
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Request access to your data
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Update or correct your data
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Withdraw consent for marketing at any time
Please contact us at:
Email: sales@kibowine.co
8. Third-Party Sites
Our website may contain links to other sites (e.g., payment gateways, delivery tracking). We are not responsible for the privacy practices of these third-party sites.
9. Policy Updates
We may revise this policy from time to time. The latest version will always be available on our website, with the effective date updated.
10. Contact Us
If you have questions or feedback regarding this Privacy Policy, reach out to:
Kibō Wine Co
sales@kibowine.co